Return to Blog Homepage

Flaw Practice – Streaming Service

Identify the flaw in the argument: “An internet streaming company recently asked its subscribers if they were happy with their streaming services. If respondents answered yes, they were given $100 cash.  If respondents answered no, all they received was an aggressive email from a customer service representative.  95% of respondents said they were happy with the services.  Therefore, the company’s streaming services are satisfying to almost all of their customers.”

Answer

This is a sampling flaw.  It’s totally fine to use polls to support conclusions, but in order to do so, it’s important to make sure there’s nothing shady with the polls.  Here, offering a cash prize for certain answers and not for other answers clearly incentivizes people to respond to the survey in a certain way.  Thus, the results are not reliable.

Want to receive daily LSAT practice delivered right into your inbox? Sign up here for our LSAT Question of the Day emails!


Submit a Comment

Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.